August 21, 2015

Parallels 11: A tale in upsetting your customers

khallmark @ 8:31 pm —

Update 8/27: Still can’t use my license to Parallels 11 Pro.

Parallels 11 (Pro) is a great product, but the licensing model sucks.

I’m a software developer, and I use Parallels for development. When I was making a purchase choice it was not clear at all the major differences between Pro and Standard. The biggest missing piece: the lack of command line support (for vagrant) in the standard version.

Unlike a lot of other people, I don’t have an issue with yearly licensed software if it’s affordable, but I’d prefer to get a license in perpetuity. I bought the standard version thinking it would be functionally the same as the Parallels I’ve been using since version 1. It’s not. They removed the command line support from the standard version. The vagrant parallels plugin is not compatible.

So I sit on support chat for about 45 minutes, to get my license upgraded to pro. They can’t do it, so they issue a refund. I go ahead and buy pro today, and test it on my work laptop (I wanted to make sure vagrant worked). It works.

I uninstall, get home, and attempt to install it on my personal machine. It doesn’t activate. I sit in chat support again for 45 minutes trying to get my license fixed. They can’t fix it. I have to wait several days. They suggest using the Pro trial. I can’t do that because I can’t remove the license that’s already attached to it (that’s now been revoked?).

I try to downgrade to Parallels 10. It’s unactivated and it won’t activate. It was previously installed and active on this machine. Overall it’s a mess.

November 23, 2010

My first 4 months with Ruby

Kevin Hallmark @ 10:37 am —

I first began exploring Ruby on Rails in 2007 at the urging of Tim Rosenblatt. He and I went out to a meeting of the Orlando Java Users Group to see a presentation about this new framework called Rails in a language called Ruby. At the time, I was very interested. However, after I got my position at Bonnier, I wasn’t able to spend the time fully learning RoR. That changed when I switched jobs to Orange Lake.

I’ve been coding in Ruby using Rails for the past four months for Orange Lake Resorts. I wanted to share some of my experiences developing Ruby software in hopes of enlightening people who are unaware of some of the aspects of Ruby on Rails I like best.
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March 11, 2010

Recent Downtime

Kevin Hallmark @ 11:34 pm —

Sorry for the recent downtime! Should be back up and good to go. Cool

February 21, 2010

The IKEA Experience

khallmark @ 12:01 am —

I needed a dresser. The one I’ve had since I was a child is falling apart, and it’s just not big enough for both myself and my wife. It was time for a new one. After evaluating all the choice online, I ended up going with Ikea. Instead of ordering it online, I decided we’d trek out to the Ikea store instead. I wanted to have the Ikea Experience.

Suffice to say, it’s an interesting experience.
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